Implementing a cloud billing platform in the utility industry offers multiple benefits. Particularly in terms of security, efficiency, compliance, quality of communication and reduced customer […]
Tag: Phone data
What strategies to improve loyalty?
Implementing intelligent solutions for monitoring and calculating consumption not only provides real-time data on service usage but increases customer awareness, promotes responsible consumption and improves […]
Intelligent measurement and data accessibility.
Customer loyalty is not just a measure of past satisfaction, but a foundation for future success. By focusing on seamless onboarding, continuous engagement. Personalization actions […]
Enhance the customer in the Utility sector
Today, utilities have the ability to anticipate problems that have not yet emerged and address them before they impact customers. As? Thanks to predictive analytics […]
Building engagement and satisfaction
The complexities of the customer journey can companies personalize their services. Increase satisfaction and create lasting connections that withstand changes in demand. And it is […]
The evolution of the Customer Strategy in the utility sector
The tools made available by digital transformation have allowed. The emergence of new customer strategy possibilities in utilities. That are even more deeply dedicated to […]
Govern all communications from a single platform
With Doxee Platform®, companies can manage the entire communications lifecycle through a single platform. Thanks to , insurance companies can orchestrate all the processes dedicated to the composition, […]
Simplify the application map to improve the generation of insurance policies
Insurance companies operate using different technological systems, their application map is usually very complex and includes numerous tools. From solutions for creating policies, to CRM […]
The opportunity for a new customer experience
In this article we explained why difficult template management burdens and makes the policy generation process more expensive. And we showed how Doxee Platform® solves […]
How to optimize the generation of insurance policies
In the complex panorama of insurance communications. The management of templates on the various touchpoints. From the policy contract to the tutorials for resolving claims. […]
The insurance policy: from inert text to space for dialogue
If they do not equip themselves with the appropriate tools. It is in this context that Doxee platform is established. The innovative solution that offers […]
A single data integration to evolve policy generation
With Doxee platform® , starting from a single data source, it is possible to generate multiple types of communication . With a single level of […]