When an employee leaves the company the work previously handl by that person must assign to another employee. As a result the burden on individual employees increases which may lead to further turnover. Violation of safety consideration obligation Companies are requir by law to ensure that their employees can work safely. It is stipulat as an obligation to consider safety under the Labor Contract Act and companies must strive to create an environment where employees can work in good health and safety.
If an employee is injur or comes
Mentally ill as a result of customer harassment it may constitute a violation of the duty of consideration for safety. Although there are no penalties for violations it is important to aware that employees may claim compensation for damages or compensation. wide vari Croatia Email List ty of acts that fall under customer harassment. Typical forms of customer harassment include abusive language excessive lengthy detention threats and coercion against employees. insult This is a case where employees who deal with customers at stores and operators of contact centers are verbally abus. No matter how unreasonable the content is many Japanese companies often do not allow their employees to counterargument and employees continue to unilaterally abus.
Customer in a strong position unilaterally
Yells at you you will suffer mental anguish. forc to interact for long periods of time It is a case where you are forc to interact while ing restrain for a long time. Actions such as ing bombard with abusive language for a long time demanding discounts or money and goods can c Email Data onsider. Some of them even act just to release their stress. It is a malicious act that not only causes mental distress but also interferes with work. threaten It is a pattern of ing threaten when refusing requests such as product exchanges and discounts.