What kind of strategy will lead to the success of the company depends on the customer s business form and management system and there is no absolute correct answer for the measures to promote customer success. If the direction of the approach is wrong it may lead to the cancellation […]
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The churn rate refers to the percentage of users who have cancel the service and can calculat using the formula churn rate numr of cancel users numr of users fore cancellation x . For example in a subscription service with memrs if memrs cancel in one month the monthly cancellation […]
In addition to supporting the operational structure of existing services proposing new products and services is also an important approach in this process. Providing opportunities for customer interaction s is creating customer contact points. Effective measures for this purpose include holding networking events and managing communities. Creating opportunities for customers […]
As the consumption trend shifts from consumption of goods that emphasizes material value to consumption of experience that emphasizes experiential value in order to establish a competitive advantage in the market competitors do not You have to create customer experience value. In order for a company to develop sustainably it […]
In addition the retail industry faces various challenges and problems such as soaring prices due to the deterioration of the situation in Ukraine labor shortages due to the declining birthrate and aging population and the complication of inventory management due to the promotion of digitalization. It is no exaggeration to […]
As a result we have succe in creating a new custom. Ker experience that our competitors do not have by implementing online reservation services an. Id electronic inventory at stores. Reference source Announcement of DX Declaration for Reali. Ization of Purpose｜Bic Camera Example of a company that handles interior goods […]
DX is necessary to solve problems in th. UIe retail industry In order for the retail industry to sustainably develop due to various issues such as soaring raw material costs due to. I the worsening situation in Ukraine a serious labor shortage and . Imore complicat inventory management we ne […]
Three of the most important challenges facing retailers are raw material inflation labor shortage Complicat inventory management raw material inflation On February Russia launch its invasion of Ukraine disrupting widespread supply chains especially for producers importing raw materials and components from Europe. Due to this deterioration of the situation in […]
In today s world changes in the market are accelerating along with the accelerating progress of information and communication technology and the realization of DX that is transformation through the use of digital technology has come an important issue in various fields. Above all the retail industry is requir to […]
Even if you sell something that is not in demand it will not sell cause it is not want and it will not lead to profit. To understand what consumers want you ne the opportunity to reach out to them. For example you can get candid consumer opinions by holding […]
