Types of chatbots There are two types of chatbots a rule bas type that conducts conversations bas on rules and a machine learning type equipp with AI. Each has its strengths and weaknesses so it s important to use them wisely. Rule bas type that conducts conversations bas on pre creat rules A rule bas type is a chatbot that responds by programming a scenario that will the base of the conversation in advance. Suitable for automating responses to frequently ask questions and troubles.
As the user selects the display options
The scenario progresses and finally provides the necessary information. It is also possible to display an article that contains the request information. If you have articles that summarize existing frequently ask questions you can easily build a chatbot system. By using a rule Czech Republic Email List bas chatbot you can support users to find the information they ne on their own. to respond flexibly. Machine learning type incorporating AI Machine learning type is a chatbot equipp with AI that can perform advanc processing and is call AI chatbot. Compar to rule bas chatbots you can have natural conversations that are more human like. Since AI performs machine learning from conversations with users the accuracy of answers improves the longer it is operat. It is also possible to identify questions with multiple contents at the same time and to handle complex questions such as conditional branching.
In order to provide appropriate
nformation it is necessary to train a large amount of data fore operation. Therefore it takes more time to introduce than a rule bas chatbot. After the start of operation it will learn automatically through interaction with users but maintenance and tuning are requir to impr Email Data ove answer accuracy. reasons why chatbot introduction fail and points for success points to make chatbots successful in a short period of time Advantages of AI chatbots AI chatbots can automatically respond to customer inquiries in a natural human like way.
