Here are four different tools for different nes. .ekbot Ekbot is a new customer support tool that utilizes AI technology. Equipp with a speech recognition and speech synthesis system it automatically responds to customer inquiries. There are two types of services the outside line type AI “ Voice Bot ” and the F Q specializ “Chat Bot” and you can choose tween the lite version and the professional version for each. Reference https ekubot.ll .co.jp .llCloud A platform that allows you to build a contact center on the cloud without the ne to build a server . By integrating multiple bases with a virtual cloud system it is possible to build a flexible system.
For example call centers in different
Locations such as Tokyo and Osaka can virtualiz into one allowing them to collectively respond to sudden increases in demand. Reference httpa solutions crm llcloud index.html .llCloud llcloud Plus is a service that further expands the functions of llcloud. It can install in Lebanon Email List a wide range of contact centers regardless of whether it is small or large enabling more scalable construction. Reference https crm llcloudplus index.html .Chatbot Solution It is a tool that to LINE. Even if you don t know what kind of chatbot to create we will support you until the operation so that you can create an optimal system. Reference htt solutions crm llcloudaisns index.html summary The customer support tool is a tool that streamlines customer.
Support and call center response
Operations and has functions such as managing inquiries and customer information and supporting the resolution of questions. By introducing this tool companies can expect to eliminate labor shortages ruce employee stress and improve customer loyalty. In addition since the Email Data re is a service such as llcloud that virtually aggregates scatter call centers it is possible to build a system that responds to changes in demand. We recommend building a customer service system even for companies that have not introduc the tool so far as it will nefit from the perspective of the company employees and customers.